auto dealer

Inventory lot management at your dealership can be challenging, especially when you have hundreds of cars, trucks, and SUVs to track. It can take a lot of work to keep up with the moving pieces and ensure everything runs smoothly. But with the right lot management system, you can stay on top of everything and improve your dealership’s efficiency and...

When it comes to selling cars, one of the most important factors that helps close a sale is building a connection with potential customers.   Personalization is the key to establishing trust and making customers feel comfortable, which can lead to a successful sale. So, let’s explore different personalization approaches your dealership sales teams can use to build relationships with customers...

In the ever-competitive world of automotive sales, car dealerships are always looking for an edge. One way to stay ahead of the competition is using a customer relationship management (CRM) system. CRMs are designed to help businesses manage their interactions with current and potential customers. In this post, we’ll introduce the concept of an automotive CRM and discuss some benefits...

Whether you own a car dealership or simply own a car, you’re probably familiar with the semiconductor chip shortage that has been plaguing the automotive industry for the last couple of years. The chip shortage has had detrimental effects on the production of new cars in the US and experts don’t expect a full pre-pandemic recovery until 2023.  The federal...

From inventory shortages to low showroom foot traffic to the rapid digitalization of car sales, these are unpredictable times for auto dealerships.   Dealers need powerful connected car technologies to provide a constant connection with their drivers, supported by cutting-edge lot protection products and services to maintain and grow revenue. Going beyond inventory lot management, stolen vehicle recovery, maintenance alerts and...

Electric car market growth has been on the rise over the course of the last decade. Recent reports anticipate that the sale of electric vehicles (EVs) will dramatically accelerate in 2022, increasing about 75%. Some are even referring to this sudden rise as the EV Boom.  Consumers need dealers now more than ever. Recent reports found that nearly half of...

These are interesting times for auto dealers. With the vehicle chip shortage still taking its toll on new car inventory around the world, the market for used cars has exploded. Used car dealerships have been enjoying the consistent business and many new car dealerships have started showing pre-owned vehicles in an attempt to keep lots full and customers coming through...

The semiconductor chip shortage has plagued the automotive industry for almost two years now, and it isn’t destined to end any time soon.  Experts don’t predict  a full recovery until 2023. As we enter 2022 with emerging challenges on top of the vehicle chip shortage, some automotive dealers are at their wits end trying to sustain and grow business.   But,...

The automotive industry has recently experienced powerful changes brought on by the digital revolution, shifting customer preferences, and a global pandemic. Established digital car sales platforms have seen huge growth over the last couple of years, and traditional franchises are racing to move their services online. Industry giants General Motors broke into the ecommerce space with the release of their...

Major changes are transforming the industry. Technological innovation, shifting consumer preferences, and other socioeconomic factors are rapidly transforming the way dealers approach customer service in the automotive industry.   Changes can be felt throughout every sector—from manufacturing and assembly to sales and service. Customers are demanding connected, intelligent cars to fit their different mobility needs. Perhaps unsurprisingly, customer experiences in the...