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The Kia TikTok Challenge is a story that has rapidly taken root and quickly blossomed into automotive folklore that Kia and Hyundai can no longer ignore.   As a result, they’ve reached a proposed $200 million settlement to end a class-action lawsuit brought by car owners whose vehicles are easy to steal because they lack anti-theft software. According to Reuters, $145...

Auto dealerships that prioritize customer feedback are the ones that come out on top. Why? Because customers are the heart of your business, and their opinions provide valuable insights into how you can improve your operations and provide a better customer experience. Also, bad experiences equal bad CSI scores. And no one wants that.  So, let’s discover how to gather,...

Car theft remains a significant concern for vehicle owners across the United States. Reports show thieves were responsible for over $8.9 billion in losses and over 1 million stolen cars last year. And once the numbers are totaled for 2023, the rise in car thefts is expected to increase dramatically.   With varying rates of thefts in different states, it’s crucial...

Summer is around the corner, and with it, comes a surge in car sales. But, as an auto dealership, you must be prepared to make the most of this prime selling season. To ensure that your dealership is the go-to destination for car buyers, follow these essential tips to create an appealing and comfortable customer experience.  Spruce Up Your Dealership...

Ensure your vehicle is in tip-top shape for a worry-free journey. Summer is just around the corner, and many families are looking forward to hitting the open road for some much-needed adventure. A well-planned road trip can create lasting memories, but taking the necessary steps to ensure your vehicle is ready for the journey ahead is essential.   So, to increase the...

The automotive industry is entering a new era where the power of video and digital technology is redefining the car sales process.   Over 75% of auto shoppers say that online video has influenced their shopping habits or purchases, and 92% of car shoppers research online before they buy. So, it’s more important than ever for auto dealerships to adapt and...

Choosing the perfect family vehicle can be a daunting task. With so many options on the market, finding a car that meets your family’s needs while offering safety, space, style, and security is essential.   In this article, we’ll look closer at the top 10 vehicles for families in 2023, highlighting their unique features and what makes them an ideal choice...

Protecting your vehicle from theft is a priority, no matter where you live. However, it’s essential in cities where vehicle thefts are more common. Looking at the most recent National Insurance Crime Bureau (NICB) Hot Spots and Hot Wheels report, we’ve put together a list of where in the US you can expect more theft.  According to the NICB, over...

Ask most car buyers about the car-buying process, and one of the first things mentioned is that they’re tired of spending hours at a dealership trying to buy a car. How can this be improved? One of the areas we’re seeing the biggest change happens to be meeting customer demands is the online car buying experience.   Haig Partners said nearly...

We’ve all heard the news: used car prices have been on a rollercoaster ride since COVID, and the market is feeling the squeeze. And used car prices are rising again, according to the Manheim Used Vehicle Value Index. This surprising turn has led many potential buyers to switch gears and consider new vehicles instead. So, if you’re one of the...