Blog

It’s Monday morning, the sun has just risen, and you’re walking the aisles of your dealership. Rows upon rows of shining cars greet you, but some of these cars have greeted you too many times. They’ve been sitting on your lot too long, eating your profits and holding capital hostage. You wonder: “How can I ensure these vehicles find their...

Imagine this scenario: You’re about to embark on a family road trip, bags packed, and the kids are bubbling over with excitement. You start the engine, and the dreaded check engine light suddenly comes on. Panic sets in as thoughts of costly and unexpected repairs cloud your mind. It’s a situation many car owners know all too well. But what...

As the sun sets on your dealership lot, the sparkle of polished cars is a testament to your team’s hard work and dedication. The sense of accomplishment is real, but so is the responsibility to protect these gleaming assets from a persistent threat: car theft.   And, since understanding behavior can work to improve customer experience, it can also aid in...

You may have never considered how creating a new car on the assembly line parallels operating an efficient car dealership. Every part, process, and moment is planned and executed precisely for optimal performance and minimal waste.   Your dealership can also operate much like that assembly line—each element should work together seamlessly to drive profits and dealership growth. And just...

Picture this: It’s a bright, early Monday morning, and you’re ready to open your car dealership for another promising business day. As you walk around the lot, coffee in hand, your heart sinks. There’s an empty space where one of your top-line luxury SUVs sat gleaming in the sun just yesterday. The realization hits – you’ve fallen victim to car...

Picture this: a customer walks into your dealership excited about buying a new car, but they are met with indifference, long waits, and a seemingly disorganized sales process. The potential joy of a new vehicle quickly turns into frustration, and the customer leaves to explore other options.  Unfortunately, such scenarios are all too common in the automotive sales industry. But...

Imagine this scenario: A customer walks into your dealership on a busy Saturday afternoon, eager to test drive a shiny new model they’ve meticulously researched and discovered in your online inventory. They’re excited, ready to buy, but there’s just one problem. You can’t seem to locate the vehicle on your lot. As the minutes tick away, frustration creeps into your...

In the fiercely competitive automotive industry, the adage “work smarter, not harder” rings more accurate than ever. Car dealership owners and managers continually face the challenge of maximizing their return on investment while striving to achieve the best possible results.   One crucial area where efficiency can make a significant difference is marketing spend. With precision targeting and innovative direct-to-customer tools...

The Prevalence of Car Theft Across the Globe  Car theft, a constant menace plaguing car owners worldwide, continues to pose significant challenges to individuals and law enforcement agencies alike. In the United States, the FBI’s 2022 Crime Report showed an increase in motor vehicle theft, reflecting a worrying trend.   According to the report, the number of carjackings — defined as...

Automotive News recently reported that 11 men were charged with stealing cars from 26 dealerships in Ohio. According to WHIO-TV, the thefts occurred from November 2, 2022, to March 17, 2023, and involved 26 car dealerships, with some broken into multiple times. There were 32 incidents of theft, totaling 86 cars and $5.1 million.   Dealership car theft is a challenge...