Blog

Today’s car thieves aren’t picking locks or breaking windows, they’ve become tech savvy just like the vehicles they steal.  When drivers traded their old-school keys for keyless entry fobs, many thought they were investing in a car invincible to theft. Much like the case with any new and emerging technology, they were wrong. This left vehicle owners wondering how to...

Many drivers are “rolling a dice” on their way to work as the average vehicle has three parts functioning below standards. While assessing vehicle health can often be a guessing game, vehicle maintenance software is transforming the way we approach car maintenance.  Humidity, temperature, ratio of night to day driving, tow weight, road quality, and any number of driving conditions...

Though vehicle theft has been on the decline since 2017, 2020 experienced a sudden jolt. According to the National Insurance Crime Bureau (NICB), an estimated 873,080 vehicles were reported stolen in 2020. This is an unanticipated increase from the 721,885 vehicles counted in 2019. While this is most likely attributable to the economic turbulence experienced by many in 2020, it...

As National Vehicle Theft Prevention Month comes to a close, it is important to take a pause to evaluate the current state of car theft and discuss how to lower the statistics via implementing safe practices. Current trends show that the most stolen cars in America are a matter of both popularity and resale value. In 2019, a motor vehicle...

The Customer Satisfaction Index (CSI score) was initially implemented across services and operations as a method of measuring to what extent businesses were meeting customer needs. A car dealership or other business would close a deal and then issue a survey of calculated questions to assess customer satisfaction with the sales process, including customer service, knowledgeability, and closure.  What began...

According to the U.S. Census Bureau and various studies, one out of every ten veterans were seriously injured at some point while serving in the military, and one out of three veterans who served post-9/11 live with a service-connected disability. Programs and facilities have been developed to provide treatment, diagnostics, rehabilitation, counseling, and support to manage both physical and mental...

The Pacific Northwest and Western Canada experienced record-breaking heat waves in June, and they’re only going to continue as August approaches. Oregon reached an all-time high of 116 degrees Fahrenheit. Seattle also reported an all-time high of 108 degrees. This record breaking heat is especially problematic for car dealerships who invest in lots with over 1200 vehicles, all of which...

In the United States, a vehicle is stolen every 43.8 seconds. While the majority of cars are recovered due to the efforts of local law enforcement, individuals still face the emotional and psychological effects of experiencing theft. We’ve provided a list of the worst cities for car theft according to county and city as well as some safety tips to...

In Fall 2020, California Governor Gavin Newsom signed an executive order phasing out gasoline-powered vehicles in support of the state’s mission towards reducing harmful greenhouse gases caused by transportation. As part of the order, new car dealerships will be required to exclusively sell zero-emission vehicles by the year 2035. As a result, the state’s electric vehicle market is expected to...

Car theft remains a huge problem for auto dealerships across the United States. In 2020, 873,080 vehicle thefts were reported to authorities, an almost 10 percent increase from the year before. Thieves regularly exploit vulnerabilities in keyless entry systems using sophisticated technology and can drive automobiles away in a matter of minutes. However, the emergence of the Internet of Things...