Elo GPS

dealership

Featured image for “Top Benefits of Lot Management Software for the Next Quarter”

Top Benefits of Lot Management Software for the Next Quarter

October 4, 2022
 / 
Cox Automotive surveyed over 1000 US dealerships last month and saw many dealerships express concern over inflation, dealer inventories, and rising costs. In addition, the “Dealer Sentiment Index” showed that dealers have a negative outlook regarding the challenges ahead for the quarter and beyond.  Cox Automotive Chief Economist Jonathan Smoke said, “unique market conditions are causing worry among car dealerships...
Read More
Featured image for “Looking Forward—Lot Management for the Modern Dealership”

Looking Forward—Lot Management for the Modern Dealership

September 20, 2022
 / 
The US auto industry suffered severe losses during the recent pandemic. Only now are dealerships slowly returning to production and car sales. However, as businesses start to rebuild, many dealerships now face ripple effects from COVID-19 restrictions. The pandemic revealed how unprepared dealers were for business stalling for long periods. As a result, dealership lot management has become increasingly complex....
Read More
Featured image for “Is Your Service Department Versed in Electric Vehicle Maintenance?”

Is Your Service Department Versed in Electric Vehicle Maintenance?

August 9, 2022
 / 
Electric vehicle sales have exploded on a year-by-year basis over the past half decade, and for good reason. Not only do electric vehicles save drivers thousands of dollars each year on gas costs—they also help owners save big on service and maintenance expenses. Electric vehicle powertrains have much fewer parts than their internal combustion counterparts. For example, electric vehicles do...
Read More
Featured image for “How to Combat the Vehicle Inventory Shortage”

How to Combat the Vehicle Inventory Shortage

June 1, 2022
 / 
Whether you own a car dealership or simply own a car, you’re probably familiar with the semiconductor chip shortage that has been plaguing the automotive industry for the last couple of years. The chip shortage has had detrimental effects on the production of new cars in the US and experts don’t expect a full pre-pandemic recovery until 2023.  The federal...
Read More
Featured image for “Take Advantage of the Used Car Market by Offering a Vehicle Recovery Device With Connectivity”

Take Advantage of the Used Car Market by Offering a Vehicle Recovery Device With Connectivity

February 8, 2022
 / 
These are interesting times for auto dealers. With the vehicle chip shortage still taking its toll on new car inventory around the world, the market for used cars has exploded. Used car dealerships have been enjoying the consistent business and many new car dealerships have started showing pre-owned vehicles in an attempt to keep lots full and customers coming through...
Read More
Featured image for “Digital Dealerships? What the Automotive Digital Transformation Means for Brick-And-Mortar Shops”

Digital Dealerships? What the Automotive Digital Transformation Means for Brick-And-Mortar Shops

January 20, 2022
 / 
The automotive industry has recently experienced powerful changes brought on by the digital revolution, shifting customer preferences, and a global pandemic. Established digital car sales platforms have seen huge growth over the last couple of years, and traditional franchises are racing to move their services online. Industry giants General Motors broke into the ecommerce space with the release of their...
Read More
Featured image for “Customer Service in the Automotive Industry Is Changing: What to Do to Keep Your Edge”

Customer Service in the Automotive Industry Is Changing: What to Do to Keep Your Edge

January 3, 2022
 / 
Major changes are transforming the industry. Technological innovation, shifting consumer preferences, and other socioeconomic factors are rapidly transforming the way dealers approach customer service in the automotive industry.   Changes can be felt throughout every sector—from manufacturing and assembly to sales and service. Customers are demanding connected, intelligent cars to fit their different mobility needs. Perhaps unsurprisingly, customer experiences in the...
Read More
Featured image for “Automotive Industry Outlook: The Biggest Challenges Dealerships Will Face in 2022”

Automotive Industry Outlook: The Biggest Challenges Dealerships Will Face in 2022

December 1, 2021
 / 
Dealerships are ramping up production, increasing vehicle sales, investing in electric vehicle production sites, and gearing up for the next phase of the auto industry. However, while dealerships are peeling out of the economic decline and heading down a new path of growth, they may not be in the clear just yet. Industry trends both new and old are reshaping...
Read More
Featured image for “Direct Automotive Marketing: A New Way to Drive Dealership Revenue”

Direct Automotive Marketing: A New Way to Drive Dealership Revenue

September 27, 2021
 / 
Each year, dealerships pour hundreds of thousands of dollars into automotive marketing strategies in the form of television advertisements, organic search marketing, banner ads, and more.  The typical franchised dealership spends $554,292 on advertising each year, allocating over 90 percent of their budget to car sales, which are responsible for less than 52 percent of a dealership’s overall revenue.  These...
Read More
Featured image for “How to Boost Your Dealership’s CSI Score”

How to Boost Your Dealership’s CSI Score

July 27, 2021
 / 
The Customer Satisfaction Index (CSI score) was initially implemented across services and operations as a method of measuring to what extent businesses were meeting customer needs. A car dealership or other business would close a deal and then issue a survey of calculated questions to assess customer satisfaction with the sales process, including customer service, knowledgeability, and closure.  What began...
Read More