customer experience

As we move into the new year, it’s time to look back at a few changes and challenges in the automotive industry that happened in 2022. This was a big year for new vehicles, autonomous driving, and electric vehicles. So, here’s a quick recap of some of the most important events and trends from the past year. 2022 was a...

A dealer buy-back program is becoming a popular option amongst both dealerships and consumers. Convenience, peace of mind, and cost-effectiveness are some of the key benefits this type of program provides consumers. Let’s discuss what a buy-back program is and if it’s the best option for you.  What Is A Dealer Buy-Back Program? An automotive buy-back program is a relatively...

The automotive industry is one that is constantly changing and evolving each year, and 2022 is proving to be no exception. Every day we are hearing about new technology, features, or automotive brands hitting the market. Now more than ever, the automotive industry is evolving rapidly, and auto trends must be identified for companies to survive and thrive. In this...

The auto industry is no longer as stable as it was a few years ago. Due to new car supply shortages, the demand for used vehicles has skyrocketed. Used vehicles have never had more value and now might be the perfect time to consider selling. We’ll take you through the benefits of dealership car trade-ins and the disadvantages of selling...

Over the last few years, the automotive industry has been experiencing a rapid shift toward digital car buying processes. End-to-end online car sales and used car buying apps have been gaining traction among younger generations. And with recent inventory shortages and low showroom foot traffic, these are unpredictable times for dealerships. One thing we know for sure moving forward is...

From inventory shortages to low showroom foot traffic to the rapid digitalization of car sales, these are unpredictable times for auto dealerships.   Dealers need powerful connected car technologies to provide a constant connection with their drivers, supported by cutting-edge lot protection products and services to maintain and grow revenue. Going beyond inventory lot management, stolen vehicle recovery, maintenance alerts and...