Car theft is a significant issue reported by the FBI annually. Even though auto theft had reduced by 43 percent between the years of 1991 and 2019, auto theft cases reported in 2020 have risen, according to the Insurance Information Institute. In 2020, cases of auto theft in the US were up by 9.2 percent, from 721,885 to 873,080 vehicles....

Car maintenance is an unavoidable part of being a responsible car owner. When ignored or approached half-heartedly, you’re faced with repercussions not just for your wallet but also for your safety. However, there is a lot of guessing when those dreaded service lights go on. Ultimately, these service alerts tell us something is wrong, but not what is wrong. Thankfully,...

Internet of Things (IoT) solutions have crept into just about every industry and corner of the world. Even the simplest of technologies, such as your vacuum, now have the capability to provide smartphone connectivity. But for the automotive industry, connected vehicle technology is driving a safer, more connected future while fueling a multi-billion-dollar movement.   Connected cars are a result of...

The process for buying a new car is almost unrecognizable to what it once was. Typically, when a prospective buyer began searching for a new vehicle they would head to the dealership – not the internet. While the rise of digitization has presented its challenges, it has also made dealers better positioned for success than ever before thanks to modern...

Digital disruption has quickly crept in and firmly cemented itself into every industry. No matter how hard we try to fight it off or stick to our tried-and-true methods, technology is here to stay. New car dealerships and manufacturers are no strangers to this disruption. If anything, connected car technology is completely transforming the car buying experience as we once...

Elo GPS, one of the nation’s leading vehicle inventory management systems, has introduced a feature, CarRx, that is helping dealers across the country increase service retention while enhancing the overall customer experience.  CarRx is a feature within Elo GPS’ configurable system that allows dealers an efficient and effective way to communicate with customers post-sale. Unlike factory apps that send your...

If you’re a new auto dealer, you’ve probably heard the old saying: sales sells the first car, service sells every car after. If a customer returns to your dealership twice in the first year, there is a 74 percent chance that they will purchase their next vehicle at your dealership. If you can’t get them to return, your window of...

Finding the right person to service your vehicle can be just as frustrating as the glowing check engine light on your dashboard. While routine service and maintenance can be a hassle, it doesn’t have to be. The solution to most of your car pains can be solved at the very place you first held your keys: the dealership. Car dealer...

New auto dealerships are no strangers to the importance of customer experience, yet they are also the ones who have plenty of room for improvement. Between aggressive upselling tactics, confusing sales strategies, and inefficient test driving procedures, stepping foot on a dealership’s lot can be a pretty intimidating experience. Thankfully, advancements in technology, such as auto inventory software, is helping...

Advancements in technology are rapidly changing the ways businesses get work done. Today, it’s reported that over 90 percent of businesses utilize some form of business management system – and the growth isn’t slowing down anytime soon. The business management software market is now the largest in the world, expected to reach more than $80 billion in revenue by 2025....