The process for buying a new car is almost unrecognizable to what it once was. Typically, when a prospective buyer began searching for a new vehicle they would head to the dealership – not the internet. While the rise of digitization has presented its challenges, it has also made dealers better positioned for success than ever before thanks to modern...

Digital disruption has quickly crept in and firmly cemented itself into every industry. No matter how hard we try to fight it off or stick to our tried-and-true methods, technology is here to stay. New car dealerships and manufacturers are no strangers to this disruption. If anything, connected car technology is completely transforming the car buying experience as we once...

Elo GPS, one of the nation’s leading vehicle inventory management systems, has introduced a feature, CarRx, that is helping dealers across the country increase service retention while enhancing the overall customer experience.  CarRx is a feature within Elo GPS’ configurable system that allows dealers an efficient and effective way to communicate with customers post-sale. Unlike factory apps that send your...

If you’re a new auto dealer, you’ve probably heard the old saying: sales sells the first car, service sells every car after. If a customer returns to your dealership twice in the first year, there is a 74 percent chance that they will purchase their next vehicle at your dealership. If you can’t get them to return, your window of...

Finding the right person to service your vehicle can be just as frustrating as the glowing check engine light on your dashboard. While routine service and maintenance can be a hassle, it doesn’t have to be. The solution to most of your car pains can be solved at the very place you first held your keys: the dealership. Car dealer...

New auto dealerships are no strangers to the importance of customer experience, yet they are also the ones who have plenty of room for improvement. Between aggressive upselling tactics, confusing sales strategies, and inefficient test driving procedures, stepping foot on a dealership’s lot can be a pretty intimidating experience. Thankfully, advancements in technology, such as auto inventory software, is helping...

Advancements in technology are rapidly changing the ways businesses get work done. Today, it’s reported that over 90 percent of businesses utilize some form of business management system – and the growth isn’t slowing down anytime soon. The business management software market is now the largest in the world, expected to reach more than $80 billion in revenue by 2025....

When returning from deployment and looking to re-enter the workforce, veterans bring with them invaluable skills, including leadership, teamwork, and problem-solving under pressure, just to name a few. Connected Dealer Services (CDS) is committed to supporting initiatives for retired servicemen and women and is honored to employ a number of veterans – including Elo GPS Account Manager, Ryan Anselmi.  Ryan...

According to the Federal Bureau of Investigation (FBI), car theft in the United States has been rising at a rate of 4 percent over the past decade. In 2019 alone, over 720,000 vehicles were stolen, and it’s reported that only about 40 percent of the cars stolen from dealerships are ever found and returned.  As vehicle technology advances, so are...

A car is stolen roughly every 30 seconds in the United States, according to a Traveller’s Insurance report. Whether someone is after your car or the goods inside it, theft is an unfortunate reality of our daily lives.  If you happen to be on the receiving end of this misfortune, there’s one of two things you can do: locate the...