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“I swear I parked it right here.”  These are every car or dealership owner’s last words before they realize they may have become a victim of auto theft. Unfortunately, this misfortune is all too common, with vehicles reported stolen every 43.8 seconds in the U.S.  Despite preventative measures, theft is still an unfortunate reality of every-day life, a reality that...

Today’s car thieves aren’t picking locks or breaking windows, they’ve become tech savvy just like the vehicles they steal.  When drivers traded their old-school keys for keyless entry fobs, many thought they were investing in a car invincible to theft. Much like the case with any new and emerging technology, they were wrong. This left vehicle owners wondering how to...

The Customer Satisfaction Index (CSI score) was initially implemented across services and operations as a method of measuring to what extent businesses were meeting customer needs. A car dealership or other business would close a deal and then issue a survey of calculated questions to assess customer satisfaction with the sales process, including customer service, knowledgeability, and closure.  What began...

In the United States, a vehicle is stolen every 43.8 seconds. While the majority of cars are recovered due to the efforts of local law enforcement, individuals still face the emotional and psychological effects of experiencing theft. We’ve provided a list of the worst cities for car theft according to county and city as well as some safety tips to...

Car theft remains a huge problem for auto dealerships across the United States. In 2020, 873,080 vehicle thefts were reported to authorities, an almost 10 percent increase from the year before. Thieves regularly exploit vulnerabilities in keyless entry systems using sophisticated technology and can drive automobiles away in a matter of minutes. However, the emergence of the Internet of Things...

Car dealerships across the country face a myriad of challenges. From lot maintenance to inventory management, there are a ton of tasks that owners and managers are responsible for on a daily basis. Investing in proper technology to streamline processes is the most effective and efficient way to tackle car dealership challenges while remaining focused on growth and profitability. In...

According to the U.S. Department of Transportation, the highest number of fatal accidents occur from July to September. This can be attributed to a number of factors including distracted driving, driving under the influence, and even neglected car maintenance. Summer road trips, off-roading, and extreme weather conditions can wear and tear your vehicle. Before packing up for the beach or...